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How To Tackle Hiring and Onboarding New Staff Remotely

Many things became redundant during a pandemic – travel, music festivals, alarm clock sales (yes, really!) and for many, the good old office work environment.

But businesses still need to keep moving forward. They still have to serve their customers, source their supplies, and recruit and train new staff – only, all these “business as usual” processes look a lot different now than they did pre-COVID.

At Spice HR HQ, we’ve experienced changes too: our dynamic duo has become a beautifully rounded team of five.

We personally experienced what it’s like recruiting, hiring, and onboarding new staff remotely – a process that may be daunting for those new to the world of managing remote employees.

In this blog, we’ll explore how recruiting and onboarding are done differently over lockdowns and post-COVID and offer some insight on how to approach it with your business.

But first, we’d love to introduce you to the newest Spice Gals on our team.

How To Tackle Hiring and Onboarding New Staff Remotely

Let’s Talk About Spice

2021 was a year of growth for Spice HR, which meant we were able to bring a few fresh faces onto our team.

Pre expansion, you would be communicating with the original Spicey duo, Nicole and Nichola – but now, your documents and emails may be crafted by Justine, Bianca or Nina.

Let’s do a brief intro so that you can put a face to each new name:

Justine

Justine has more than 20 years of management experience, bringing a wealth of knowledge to the team. She has a passion for helping others thrive and for encouraging equity and inclusion. She believes there are always opportunities for improvement, continued personal growth, and doing the right thing, even when no one is looking.

Nina

Nina has a new HR degree under her belt, along with a past life as a manager. She has a passion for all things HR and has come on board to help our clients with their HR projects. When she’s not neck-deep in HR, Nina is running around after her toddler or out and about exploring the best places to grab a bite to eat.

Bianca

Bianca is our Spicey queen of all things admin. With 20 years in the workforce to back her up, she’s the one taking care of all the details and making sure everything runs smoothly. Like any good Spice Gal, Bianca is always up for a challenge and will often dive into the world of HR to lend the rest of us a hand. Like most Aucklanders, Bianca is looking forward to jumping on a plane and travelling again when the opportunity arises.

There you have it – with five members, we’re now officially as big as the actual Spice Girls and well on our way to Spice Gal World Domination!

Our newest team members have been onboarded and enveloped in the warm glow of our spicey culture. If you’re wondering how that works in times of lockdown and remote work, keep reading for some insight.

Things To Consider When Hiring and Onboarding New Staff Remotely

While the fundamentals of recruiting and onboarding remain the same, the process may look a little different. Due to lockdowns or location, some managers may not meet their employees in person before hiring, but that doesn’t need to be an issue.

In fact, thanks to digital advances driven by the pandemic, it’s now easier than ever to take care of hiring and onboarding new staff remotely. Let’s take a closer look at each part of the process.

Recruiting Remotely

The right fit remains one of the most important aspects of recruitment. And getting the right fit means effectively marketing your employee value proposition. To attract an employee who embraces and enhances your culture, you must be able to describe and demonstrate that culture.

This goes further than just your job advertisement or position description. Put some thought into how your brand appears from the outside looking in, via social media, your website, and word of mouth from previous and current staff.

Share pictures and videos online of how your team collaborates, even in a remote work environment. Talk about your camaraderie in an authentic way, and work on building genuine connections between your existing employees to organically build a great culture that’s visible to all.

Virtual interviews are often more efficient than in-person interviews and can be less daunting for candidates. Zoom or Teams are usually the go-to methods here, and most people are more than familiar with how they work by now!

When it comes to paperwork, it’s now possible to do it all digitally. Even contracts can be signed virtually using a tool like DocuSign or HelloSign. That means a faster, more efficient hiring process. And if you’re lucky enough to have an HRIS, then it’s all automated for you!

Onboarding New Staff Remotely

How does onboarding new staff remotely work? You can’t give them an office tour and introduce them to your team during a morning coffee break, so what’s the procedure?

Well, setting expectations is still crucial, so it’s important for managers to communicate with a new hire before their first day on the job. This is an opportunity to provide any documents or materials that they need to understand how your business works.

Share your values and culture in ways that feel appropriate; written documents followed up with a Zoom call for a more in-depth chat is a good start.

You’ll also need to share copies of your code of conduct, employee handbook and any other documents that can help your new hire integrate into the business smoothly.

How Do You Onboard Remotely?

One on one and group video calls will be needed to introduce the team, and these should continue regularly to ensure that camaraderie and connection develops between your employees.

You may even want to set up a mentor or “buddy system” so your new hire has a closer relationship with a specific person (whether that’s their direct manager or a colleague) – someone who’s on-call to help them navigate their new role.

Bear in mind that it can take a little longer for someone to integrate into a new work environment remotely. They don’t have the opportunity to interact with managers and colleagues as organically as they would in an office environment.

Give them the time and resources they need, and don’t assume that if they’re quiet, they’re doing just fine. Managers must be proactive and check-in, ask for feedback, and be ready to provide more support if needed.

Spicing Up Your Hiring and Onboarding

It can be tricky to navigate the process of hiring and onboarding new staff remotely in this world of post-pandemic business.

If your business needs some support to recruit and onboard new team members – remotely or otherwise – the Spice HR team are here to help.

How to Keep On Top Of Health and Safety at Work

With a recent move back to Red, and confirmation that the dreaded Omicron has arrived in NZ, it’s time to revisit your Health and Safety guidelines to make sure you’ve dotted all the I’s and crossed all the T’s.

Health and safety at work has sure got more complicated over the last few years. But as we try to settle into the new normal it could be time to get back to basics.

If some of your health and safety tasks disappeared off your radar as you dealt with a million other things, you’re forgiven. We’ve all been rather busy just trying to stay afloat. But health and safety at work isn’t something that should be neglected, especially now.

Health and safety at work can feel like an overwhelming task, but really, it’s not so daunting if you take it one step at a time.

Let’s help you get back on track by going through some of the basic checks you need to do to get health and safety sorted at your workplace.

How To Keep On Top Of Health and Safety at Work

Stay On Top Of The Rule Changes

So much has changed over the last few years, and it may feel like the rules evolve every couple of weeks, but one thing has not changed – and that’s your obligation to provide a safe work environment for your employees.

Granted, that may be more complicated than it used to be, but the law is still the law, and there’s no excuse for failing to comply with it.

As such, it’s vital for employers to know the latest rules around COVID-19 for their specific industry and business.

Make sure you get clear on PPE guidelines and regulations at different traffic light levels, and be proactive about reaching out for advice if you’re confused.

There are plenty of great websites out there packed full of information. Here are some excellent resources to get stuck into if you need a little extra insight:

Addressing health and safety concerns

Employment New Zealand’s guide for workers at different COVID-10 alert levels

Vaccinations and work – Unite against COVID-19

Managing health and safety – Worksafe

Health and safety during COVID-19

Get Your Docs Up To Date

We know that paperwork is not everyone’s favourite thing, but it is an essential part of effectively managing health and safety at work.

While the law doesn’t specifically say you must have H&S documents, the Health and Safety at Work Act 2015 does require you to take all reasonable steps to provide a safe working environment for your staff – and your documentation is a key part to being able to show that’s just what you’re doing.

This also means communicating effectively and keeping everyone informed, and if your docs aren’t up to date, they’re not going to do the job. So now’s the time to review your policies, info sheets, signs, flowcharts, and procedures to ensure they are updated, clear, relevant and accessible to your entire team.

For guidance on writing H&S documents, check out this great resource from Worksafe NZ:

Writing for Health and Safety

Train Your Staff

Staff training is an essential factor in taking care of your employees’ health and safety at work. This is stated in the H&S in Employment Act, which states that you must ensure your workers have the appropriate knowledge and experience to do their job.

Training your staff in health and safety isn’t just about ticking the boxes, though. Equipping your team with the skills and knowledge they need to do their jobs safely and effectively reduces workplace accidents and injuries, enhances productivity, boosts morale, and saves your business money in the long run.

If your H&S training has fallen through the cracks, this is the perfect time to get to it!

Be Mindful Of Mental Health

Health and safety at work isn’t just about eliminating or minimising the risk of physical harm. Employers must also take steps to support and manage their employees’ mental health.

Many people are experiencing increased anxiety over returning to on-site work, so it’s crucial that organisations prioritise psychological safety alongside physical safety in the workplace.

As you welcome your employees back to on-site work, find ways to help build resilience, create wellbeing, add flexibility into their routines, and provide resources to those who need extra support.

Our blog Let’s Talk Mental Wellness at Work has lots of spicey info and valuable resources if you’d like to know more about supporting mental wellness in the workplace.

Feeling a tad overwhelmed about health and safety in covid times?

Never fear; the Spice HR team is here. We can help you get your head around workplace H&S and find your new normal. Get in touch today to find out more.

The Importance Of End Of Year Workplace Celebrations (Even This Year!)

Release the virtual balloons, pop the champagne (or cider), and get the chips and dip ready to roll. The year is rapidly coming to an end, and believe it or not, there are many reasons to celebrate!

Workplace celebrations are important at any time, but after surviving another year of uncertainty and stress, it’s even more important to recognise the wins for your business – big and small.

We know you probably just want to get this year over with and move on to brighter times, but before you write 2021 off completely, take a moment to recognise your fantastic team.

Let’s chat about why workplace celebrations are so valuable to you and your team at the end of the year.

The Importance Of End Of Year Workplace Celebrations (Even This Year!)

The Value Of Workplace Celebrations

Teams that celebrate together thrive together – truly! While it’s important to celebrate success throughout the year, the end of the year is the perfect time to bring everyone together and look at what you and your team have achieved over the last 12 months.

Here’s how workplace celebrations benefit your business:

They motivate – recognition is an organic motivator that inspires people to continue being successful.
They unify and reinforce company culture and values – celebrations have a way of bringing people together, particularly if they follow times of challenge.
They build momentum – recognising the small goals provides momentum to carry on and achieve the bigger goals.
They boost positivity – it’s easy to get caught up in everything that’s going wrong and forget about what’s going right. Workplace celebrations shift the focus back onto the good things.
They reward – recognition and reward are essential to keep your team engaged and motivated. The end of year celebrations are a lovely reward for hard work after a year of trials and tribulations.
They encourage team bonding – it’s been a year of distancing, which can be hard when working in a team. Coming back together (even virtually) helps rebuild those bonds.
They provide a timeout – after a tough year, your team need space to breathe and step back from work mode so they can start the new year fresh. A workplace celebration is a great way to farewell the old and welcome the new.

What Should You Celebrate?

Feel like this year didn’t bring much worth celebrating? Think again! Even if your business has faced challenges in the last 12 months and couldn’t thrive as well as you’d like, there are plenty of things to celebrate.

Success doesn’t always have to be about reaching a goal. It can be about the process, too.

Love the way your team supported one another during turbulent times? Celebrate that!

Proud of how people pivoted to different work conditions? Celebrate their adaptability!

Did someone come up with a great way to bring in revenue even during lockdown or connect with customers even when your doors were closed? Celebrate, celebrate, celebrate!

Safely Celebrating With Your Team

Just like many things this year, Christmas workplace celebrations may look a little different for your team. But that doesn’t mean they can’t still be happen!

Even as we enter the Traffic Light system, it’s crucial to plan your holiday festivities to be safe, and have a backup plan in place just in case things escalate before your team party rolls around!

Depending on where you are, you may be able to meet outdoors for a meal, or you might have to take the happy hour drinks online.

Whatever you do, make sure your entire team are considered, and make it casual and simple, because we’ve all had enough stress this year to last the next decade!

Think virtual happy hour, a socially distanced scavenger hunt, a game night, or virtual escape rooms. Most importantly, allow people time to connect, laugh, and reflect on the year’s successes because that’s what it’s all about.

Spare A Thought For The Coming Months

Nobody likes a Debbie downer, but as much as we need to let loose and celebrate, it’s also important to look ahead to what’s coming next.

As we prepare to wind down for the holidays, we also enter the next COVID framework Traffic Light phase , so it’s vital to be prepared to hit the ground running in January 2022.

The government recently announced new support for businesses transitioning into the new framework. This includes some fantastic packages around business advice and mental health support.

For many businesses, this is the light at the end of a very long tunnel. We now have a pathway out of lockdown; things are looking up, and that’s definitely worth celebrating.

Of course, new pathways bring changes. If you need help exploring what those changes look like for your people, then get in touch with us here at Spice HR. People are our speciality and we would love to help your business make easy transitions that don’t interrupt your team culture.

What The “New Normal” Means For The Wellbeing Of Your Team

With everything that’s happened in the last year, it’s safe to say that wellbeing, life – and work – as we know it has changed. Every month that passes shows us how unlikely it is that things will return to exactly the way they were.

Business looks different, work-life looks different, and these changes aren’t so temporary anymore. That means it’s time to progress out of survival mode and into thrive mode.

Organisations need to look at workplace trends and think seriously about where they should be investing their time and energy. We need to think about staff wellbeing in the context of the “new normal”, how we can retain a cohesive team environment in these times of change and uncertainty, and how to prepare for the “next normal”, whatever that may be.

We know it can be overwhelming, but keep reading for some guidance on where and how you might want to start focusing your attention.

Workplace Trends Post-COVID-19

We know the pandemic is still here, but the immediate shock of it is passing. Businesses and individuals have begun to accept how things have changed, and we have all had some time to sit down, breathe, and take stock of how much has happened in the past year.

So, what’s next?

Time to review how well your team and organisation have adapted to physical distancing/remote working, and look at the trends for 2021 and beyond. Here’s an overview.

Remote working has increased

Well, duh! Yes, clearly, any organisation with the capability to implement remote work has done so.

But what’s interesting to note is that many will continue to explore and experiment with hybrid work/remote work even once the pandemic is under control. The “office” as we knew it will probably never be quite the same again.

Increased data collection

More employers are making use of technology to monitor their employees. Everything from productivity and engagement to wellbeing and employee experience is being tracked and analysed to create safe, productive, and innovative workplaces.

Increase of contingent workers

Many organisations are reducing the number of full-time employees and hiring contingent (freelance/gig) workers instead. This allows them flexibility and helps save costs but may lead to confusion around performance management as well as a loss of team cohesion.

Emphasis on the employer’s role in wellbeing

The pandemic has seen employers playing a vital role in the health and wellbeing of their employees. The emphasis has been on the ability of businesses to provide sick leave, financial assistance, flexible hours, and support for the wider community.

A move from efficiency to resilience

Pre-pandemic, the big focus was on efficiency. Now, the emphasis is more on building resilience in processes and organisations. Systems must be responsive and flexible to adapt to rapidly changing circumstances. Employees must be adaptable and have diverse, cross-functional roles that can navigate change.

What Thinking Do We Need To Alter?

The trends reflect the changes that most organisations have experienced. That is a move away from traditional workspaces and systems, and an increasing emphasis on strong, resilient, flexible teams and processes.

This is a defining time for all of us: how we respond to the trials of the last year will impact the future. And while things have been challenging, this moment in time presents a range of opportunities for businesses.

Choose to be innovative. Strive for more resilient teams instead of trying to recreate what no longer works.
Embrace the possibilities provided by hybrid and remote work.
Introduce initiatives that bolster the wellbeing of your people.
Find new ways to create and control your corporate identity and employer brand post COVID-19.

What Does Team Building Look Like Now?

When it comes to HR, one of your biggest challenges will be rethinking team building. With social distancing and hybrid work now par for the course, team bonding and culture development won’t happen quite so organically.

So, how can you provide spaces and opportunities for your team to bond away from the lunchroom and water cooler?

By behaving with intention and thinking outside the traditional office box.

Here are a few examples:

Host team huddles

Connect your entire team by having a regular online “huddle”. This could be for 15 minutes every morning to check-in and connect, or twice a week – whatever works for your organisation. This is not a formal meeting, but a time to chat, catch-up and check-in with one another.

Schedule virtual meet-ups

People need one-on-one time as well as group-bonding. One to one personal meetings are perfect for that. Facilitate online meet-ups for two people to chat and get to know each other better, or build on an existing established relationship.

Keep the game time going!

When our levels dictate that laser-tag or mini golf are a no-go, there are still plenty of games that can be played virtually by your team. Schedule some fun virtual activities that everyone can attend during a lockdown. Things like quizzes or online escape rooms are perfect.

Learn together

Successful teams learn new things together. Set up virtual workshops and webinars to promote professional development and facilitate online group learning.

Using Extended DISC To Get A More Informed Plan

A remote or hybrid team isn’t doomed when it comes to bonding or performance. In fact, research shows that remote teams can perform better than in-house teams if they are managed in the right way.

Extended DISC profiles can help managers understand the work style and personal preferences of their team members. They provide you with valuable insights into the best ways to manage individuals and bring them together.

You will learn how much support and contact each team member requires from you and what kind of work they respond well to.

If we have learned one thing from COVID-19, it’s the importance of a bonded, resilient team in navigating change. Challenges can bring people together or push them apart. The stronger your team is, the stronger your business is.

Regardless of what comes next, Spice HR is here to help you and your team navigate the new normal and prepare for what’s next. If you’d like advice or support about how to move forward, contact us for a chat today.

Spread The Christmas Cheer With An Office Christmas Party

The good old office Christmas party has somehow earned a bad reputation over the years. They are often portrayed as painfully awkward events that people only attend for the promise of free food and drinks.

In reality, the workplace Christmas shindig is a priceless opportunity for businesses.

When done right, an end of year party can play a vital role in building team spirit and developing your workplace culture. And let’s face it, we all could use a little more fun and frivolity after the year we have had!

Read on to find out why it’s more important than ever to spread the Christmas cheer with an office party this year.

**Is An Office Christmas Party Really That Important?**

The answer to that question is yes, yes, a thousand times, yes!

But only when it’s done well! Most of your employees devote a third of their lives each year to helping your business succeed. While you should be acknowledging, thanking, and celebrating them year-round, a Christmas party in their honour is the icing on the cake.

It’s a powerful way to publicly recognise their hard work over the past 12 months and show how much you value them.

Teams that play well together tend to work well together. What better time and place to relax and bond as a team than the office Christmas party? Events like these bring everyone from all management levels and departments together, encouraging positive communication and camaraderie that can flow through into the next year.

Your Christmas festivities also reflect your workplace culture. Which company do you think becomes a coveted employer of choice – one that offers a fun-filled Christmas bash showcasing teamwork, support, and positivity, or one that skips the party and sends a formal thank you email from management on the last day of the year?

Christmas Parties In The Time Of COVID

You certainly don’t need to be reminded of the craziness that was (and still is!) 2020. Businesses have been heavily impacted. Many workplaces were transformed as people worked remotely, and the budgets took quite the knock.

Understandably, you might be wondering if it’s appropriate to celebrate 2020 at all or just write it off and move on.

Truthfully, your office Christmas party is more important than ever this year. Sure, you may have to do things a little differently due to restrictions, social distancing, and budget issues, but if 2020 has taught us anything, it’s that we can be really adaptable when we need to!

Reconnecting As A Team

More than likely, your team have become disconnected via remote work and social distancing this year. The Christmas party is a way to bring them back together, rebuild those bonds, and let off some steam after a gruelling 12 months.

Remember, it doesn’t have to be an extravagant, high-budget affair if times are tough. You can create a fantastic environment on a smaller budget by adding personal touches and working within your company culture. If you are struggling for ideas, ask your staff what they would like to do, and see if they have any cost-saving suggestions to help make it happen.

Many people are sliding into the end of the year feeling exhausted, anxious, and unsure about the future. Help your team relax, smile, and go out on a high note by creating Christmas cheer that will last well into the New Year.

Staff morale probably took a huge knock in 2020. You might be feeling like your team are a little more disconnected than they used to be.

This is something that you can work towards improving in 2021. A positive team environment can mean all sorts of good things for your business. So, if you want to make sure 2021 starts on the right foot, get in touch with us here at Spice HR.

We have some effective tactics that you can implement to pull your team together and get ready for a great 2021 ahead. Reach out to us today for a chat about what that could look like in your business.